FAQ
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How long does it take to install the equipment?
The construction period will be determined based on the actual amount of work, and will generally range from 3 to 30 days.
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How many personnel do you send overseas to install the equipment?
The workpiece is an accessory and requires no installation by personnel; the customer must install it themselves.
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Can you send your staff to our location to install the equipment for us?
We will provide online assistance to your company to meet your needs.
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Can I buy just some spare parts from you?
Of course you can.
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What are your equipment manufacturing standards? Chinese standards, American standards, German standards?
Our products comply with Chinese, American, and German standards, and meet international requirements.
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How do you pack your equipment?
Our products are packed and shipped in fumigated wooden crates to ensure safe transportation.
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How many years has your company been manufacturing this type of equipment?
Our company has been established for 30 years, and our equipment is constantly being updated.
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What certifications does your equipment have?
ISO 9001 Quality Management System Certification.
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How long does it take to get from Guangzhou to your factory?
Flight time: 3 hours; Highway route: 2000km.
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Do you provide samples? Free or chargeable?
Due to the high value of the product, we cannot provide free samples, but we can provide sample blocks free of charge.
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What is your payment term?
Full payment is due before shipment only after the goods are completed, inspected, and found to be correct.
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What is your minimum order quantity?
1KG.
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Are you a trading company or a manufacturer?
We are manufacturers.
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How long is your delivery time?
Delivery time is estimated based on actual order volume. Actual production lead time varies from 3 to 30 days.
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How many production lines does your factory have?
Our factory has 20 production lines.
